Yes, with the new look we have changed some of our names. Don’t stress the formulation has remained exactly the same. Here is a list to help you out with the newly named products: - Lightening essence solution is now known as the Brightening serum vitamin B3 10% - AHA oily skin solution is now known as the Blemish control - AHA anti ageing serum is now known as the Night serum AHA 20% - Deep purifying cleanser is now known as the Hydrating cleanser
For Anti-Aging we recommend all of our serums and products which were made to assist anti ageing. These all help to reduce the appearance of wrinkles and ageing skin. edit here
We recommend the Hydrating Cleanser to remove impurities and clean the skin, and the Blemish Control AHA 20% to exfoliate the skin and improve Acne flare ups by exfoliation. The Day Defence Moisturiser can be used too.
We recommend the Brightening Serum Vitamin B3 10% to reduce the appearance of discolouration in the skin and the Night Serum AHA 20% to help exfoliate the skin. Both work together to help lighten appearance of pigmentation. We also recommend the Day Defence Moisturiser to help protect the skin for UV damage and the Antioxidant Day Serum Vitamin C 20%.
Yes. All products can be used for both Men and Women.
As the products are very active and strong we recommend that only the cleanser to be used during pregnancy as a precaution. Vitamin A is the only product with proven possible risks when used during pregnancy.
Yes they are made in Australia. It was important to us to keep the manufacturing company Australian.
The active ingredients are very strong. We have the highest percentage of Vitamin C and AHA possible for in homecare cosmetic products.
No.
No.
Shipping
We offer free world wide shipping or express postage for only $20.
Yes. We offer free standard international shipping.
We aim to have your order delivered as soon as possible. Shipments leave the warehouse every week day. Orders placed on Saturday will be processed on Monday. Once dispatched you will receive tracking info.
Payment
We accept: Visa, MasterCard, Amex, Paypal, ApplePay, GooglePay, ShopPay, AfterPay and ZipPay.
Yes. Our site is fully secure. We use, one of Australia’s largest and safest banks, ANZ, to process credit card orders. This will give you extra peace of mind. You can also use Paypal for added security if you prefer. We do not store any credit card numbers or your personal information.
Orders & Returns
You can simply click on the shop now link and add products to your cart.
No. You can purchase our products without making an account.
On shipment of your order, you will receive a unique tracking number. You can use this number to track your order via Australia Post.
We accept returns within 30 days of purchase. D'Lumiere Esthetique Skincare always recommends trying a small test patch on yourself to build up a tolerance overtime. If you would like to return a product, please email: or call our customer service on (03) 8579 4548. Please state your order number and confirm if you wish to refund or exchange your order. There is a $20 non refundable cost per skincare bottle.
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