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Delivery Policy

Australian Orders

Your order will be dispatched the next business day for all orders placed after 10am. Orders placed prior to 10am will be dispatched same business day. Please note we only dispatch orders Monday to Friday. We offer free shipping rate on all orders regardless of the number of items in your order or your location in Australia.

Unless otherwise agreed by us in writing, we will deliver your online order to the address indicated on your order confirmation. If no-one is available to take delivery of your order, the carrier, Australia Post (eParcel service) will leave a card.

You can then collect your order from your local Post Office.

Shipment of your online order will normally take place within 2 working days receipt of your order. Delivery of your order will take 2-7 working days from the date of shipment, depending on the delivery location in Australia. Orders are shipped Monday to Fridayevery week of the year.

Express shipping via Australia post is available for $20.

DLumiere Esthetique will use all reasonable efforts to deliver your order within this period; however, due to circumstances beyond our control we do not guarantee that we will deliver within this time frame. If your order has not arrived within 7 working days of receipt by email of our Tax invoice, please contact us at:

International Orders

International delivery is free no matter how many items in your order.
If you have any questions or need assistance please call us on 1300070144 or email Customer Service
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